You can return any unopened product (you must return the product re-sellable condition, in order to exchange or replace), except perishable products like groceries, cakes, dry fruits, sweets, chocolates or any other product, with limited shelf life in its original packaging or original condition as applicable to GiftzHaat.com

GiftzHaat.com replaces damaged or defective items within 72 hours of delivery if the items are properly send back to us.

In case of incorrect shipping address provided by the customer or the recipient is unreachable over phone or no one is available during delivery time. in such cases the order will be assumed as executed & no refund will be made.

Please indicate the reason for returning the product in a short note put the product and the note with the Order Number into a secure
package and send it through a reliable courier or mail it to our Bangladesh office within 72 hours. We will exchange the the product. Please note that we will provide a refund facility only for products bought from our web store. Products should be returned for exchange/replcement within 72 hours after you have received them.

NO EXCEPTION